Returns & Exchanges

At Y R U, we want you to love your new look; however, if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original, unworn condition with all tags attached to qualify for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund or store credit will be processed within 5-7 business days.